Kickstarter
New to Kickstarter?
What is Kickstarter? Kickstarter is one of the most reliable crowdfunding platforms in the market. For over 20 years, Kickstarter has helped creative projects come to life. They ensure creators like us deliver what is being promised and keep high ...
Can I change my pledge tier during or after the Kickstarter has ended?
Yes you can! During the Kickstarter you will be able to increase or decrease your pledge tier at any stage through your Kickstarter account. Once the campaign has ended, you can increase your Kickstarter pledge tier through your BackerKit survey. ...
Kickstarter - Can I redirect or change my address for my order?
Depending on the stage of fulfilment for your order will determine whether this may be available. WE RECOMMEND TO ENTERING AN ADDRESS THAT YOU CAN BE AS CERTAIN AS POSSIBLE, WILL BE SECURE IN 12 MONTHS FROM YOUR TIME OF BACKING. *please note, we do ...
I missed the Kickstarter, where can I buy your items?
If you missed out on the Kickstarter, don't stress! We have most of our items available on our website below: View Our Store
How do I change my shipping address?
Our support team will be able to change your shipping address for you depending on the delivery status of your order. Simply send through your order number and address that you would like to have your items sent to, to the support@ghostfiregaming.com ...
Some of your Kickstarter items aren't in the store, where can I find these?
Certain items that we offer in the Kickstarter campaign are limited editions or Kickstarter exclusive items that are, sadly, only available during our Kickstarter Campaigns for example this may be Collector’s/Limited/Special Edition/Items. We do ...
Can I 'swap' or 'exchange' items in my Kickstarter?
Currently, we do not offer the option to exchange or swap tier level items for other items however you can include your desired items as an ‘Add-on’ through the Backer kit survey.
How do I pledge on Kickstarter?
Check out the information below on how you can pledge for our Kickstarter campaigns! https://help.kickstarter.com/hc/en-us/articles/115005066393-How-do-I-pledge-
How do I find the estimated shipping date?
On the main Campaign page for a Kickstarter campaign, you will be able to view a 'Support' section of the page. This will be a 'scroll bar' which allows you to select which reward you would like to pledge. Underneath each pledge level, there will be ...
Am I eligible for Stretch Goals?
If you have backed a Kickstarter tier that contains physical products you will be eligible for all stretch goals (unless the stretch goal is specified as an add-on)! If you backed at the PDF tier you will be eligible for digital versions of stretch ...
What happens when the Kickstarter ends?
Upon completion of the Kickstarter, you will receive a receipt for the Kickstarter pledge charge. It is important for you to check this and perhaps communicate with your bank to ensure the pledge is successful (as we will not fulfill orders due to a ...