How long is your support response time?
Our usual response time is 1-4 business days; our support team is operates from 9am - 4pm , Monday to Friday AEST.
My account says it no longer exists; what does that mean?
As of May 2021, we have changed website domains and due to this, old accounts associated with the previous domains no longer exist. All orders made prior to this date will be available in our system, please contact the Ghostfire Gaming Support Team ...
I have reached a download limit on my Digital Download. What does this mean?
When purchasing a digital product, your order will have a maximum of 5 downloads available. If you reach the limit for your digital download, you can simply request to have the limit increased by contacting the Ghostfire Gaming Support Team. Please ...
How do I sync my order to my Ghostfire Gaming Account?
If you have made a new account on our website after purchasing items as a Guest or from our old store, we will be able to manually add your order information to your new account. Please contact email@example.com and provide us with your ...