How do I find the estimated shipping date?
On the main Campaign page for a Kickstarter campaign, you will be able to view a 'Support' section of the page. This will be a 'scroll bar' which allows you to select which reward you would like to pledge. Underneath each pledge level, there will be 'estimated delivery' information and 'ship to' information.
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How do I change my shipping address?
Our support team will be able to change your shipping address for you depending on the delivery status of your order. Simply send through your order number and address that you would like to have your items sent to, to the support@ghostfiregaming.com ...
Some of your Kickstarter items aren't in the store, where can I find these?
Certain items that we offer in the Kickstarter campaign are limited editions or Kickstarter exclusive items that are, sadly, only available during our Kickstarter Campaigns for example this may be Collector’s/Limited/Special Edition/Items. We do ...
What is a BackerKit survey?
The BackerKit survey is a post-Kickstarter survey that allows Kickstarter backers to fulfil their orders. In the BackerKit survey you will be able to purcahse additional 'add-ons', increase pledge levels and proceed with shipping details. For more ...
Kickstarter - Can I redirect or change my address for my order?
Depending on the stage of fulfilment for your order will determine whether this may be available. WE RECOMMEND TO ENTERING AN ADDRESS THAT YOU CAN BE AS CERTAIN AS POSSIBLE, WILL BE SECURE IN 12 MONTHS FROM YOUR TIME OF BACKING. *please note, we do ...
New to Kickstarter?
What is Kickstarter? Kickstarter is one of the most reliable crowdfunding platforms in the market. For over 20 years, Kickstarter has helped creative projects come to life. They ensure creators like us deliver what is being promised and keep high ...