Knowledge Base
Kickstarter Questions
Your 'need to knows' on all questions relating to Kickstarter and Backerkit!Shipping and Fulfilment
Got a question relating to Shipping, Tracking and Product Fulfilment? Check out some of our most asked questions here!General
This section contains some of our most frequently asked questions that receive daily!Fables FAQ's
The best spot to answer all your who, what's and where's of the Ghostfire Gaming Fables Subscriptions!My Orders and Personal Data
Self manage your data and orders
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I want to update my personal data
Sometimes you move, change mobile number, or just want to organize your personal data better... We value your time and privacy, so we are giving you control over your personal information. To update, please click here: Actualize my personal data You ...New to Kickstarter?
What is Kickstarter? Kickstarter is one of the most reliable crowdfunding platforms in the market. For over 20 years, Kickstarter has helped creative projects come to life. They ensure creators like us deliver what is being promised and keep high ...Can I gift a Fables Subscription?
Currently we do not have this option available. We hope to be able to provide gifting as an option in the future!Can I change my pledge tier during or after the Kickstarter has ended?
Yes you can! During the Kickstarter you will be able to increase or decrease your pledge tier at any stage through your Kickstarter account. Once the campaign has ended, you can increase your Kickstarter pledge tier through your BackerKit survey. ...How do I sync my order to my Ghostfire Gaming Account?
If you have made a new account on our website after purchasing items as a Guest or from our old store, we will be able to manually add your order information to your new account. Please contact support@ghostfiregaming.com and provide us with your ...
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How do I sync my order to my Ghostfire Gaming Account?
If you have made a new account on our website after purchasing items as a Guest or from our old store, we will be able to manually add your order information to your new account. Please contact support@ghostfiregaming.com and provide us with your ...I have reached a download limit on my Digital Download. What does this mean?
When purchasing a digital product, your order will have a maximum of 5 downloads available. If you reach the limit for your digital download, you can simply request to have the limit increased by contacting the Ghostfire Gaming Support Team. Please ...How long is your support response time?
Our usual response time is 1-4 business days; our support team is operates from 9am - 4pm , Monday to Friday AEST.New to Kickstarter?
What is Kickstarter? Kickstarter is one of the most reliable crowdfunding platforms in the market. For over 20 years, Kickstarter has helped creative projects come to life. They ensure creators like us deliver what is being promised and keep high ...Kickstarter - Can I redirect or change my address for my order?
Depending on the stage of fulfilment for your order will determine whether this may be available. WE RECOMMEND TO ENTERING AN ADDRESS THAT YOU CAN BE AS CERTAIN AS POSSIBLE, WILL BE SECURE IN 12 MONTHS FROM YOUR TIME OF BACKING. *please note, we do ...