How do I sync my order to my Ghostfire Gaming Account?
If you have made a new account on our website after purchasing items as a Guest or from our old store, we will be able to manually add your order information to your new account. Please contact email@example.com and provide us with your ...
I have reached a download limit on my Digital Download. What does this mean?
When purchasing a digital product, your order will have a maximum of 5 downloads available. If you reach the limit for your digital download, you can simply request to have the limit increased by contacting the Ghostfire Gaming Support Team. Please ...
How long is your support response time?
Our usual response time is 1-4 business days; our support team is operates from 9am - 4pm , Monday to Friday AEST.
New to Kickstarter?
What is Kickstarter? Kickstarter is one of the most reliable crowdfunding platforms in the market. For over 20 years, Kickstarter has helped creative projects come to life. They ensure creators like us deliver what is being promised and keep high ...
Kickstarter - Can I redirect or change my address for my order?
Depending on the stage of fulfilment for your order will determine whether this may be available. WE RECOMMEND TO ENTERING AN ADDRESS THAT YOU CAN BE AS CERTAIN AS POSSIBLE, WILL BE SECURE IN 12 MONTHS FROM YOUR TIME OF BACKING. *please note, we do ...